Terms of Service

This site, wisemattic.com, (Hereafter referred to as wisemattic.com, site, or website) is owned and operated by Wisemattic Ltd (Here in After referred to as Wisemattic Plugin, we or company). Please carefully read, review and be sure you understand our terms of use prior to downloading or using any of the materials or Products from wisemattic.com. You should carefully read all of our terms and conditions as your purchase or use of any Wisemattic.com product(s), membership, or services and use of this website and any materials or products available herein identifies that you agree to the following terms of use and that you agree to be bound by these terms and conditions accordingly. If you do not agree to these terms then you should leave this website immediately, not use any of the materials or products available herein, and/or not subscribe to this service.

1. Limitation of Liability

Under no circumstances shall Wisemattic be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Wisemattic or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

2. License

Our WordPress themes, plugins are released under the GNU Public License version 2.0. We strongly discourage you to offer them, modified or unmodified, for redistribution or resale of any kind.

The license key ensures updates from our servers. If you do not activate the license, the plugin will work fine. Even if you have canceled the subscription.

Each product from our site includes 365 days of support and update validity. This date is calculated from the minute the order has been marked as complete. If you do not have a valid license, you will not be able to download any of your purchased products.

  1. An active subscription is required to access the downloads section.
  2. Each product comes with auto-renewal features through PayPal and Stripe subscriptions to ensure smooth flow of updates and support.

3. Ownership and Liability

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are the property of Wisemattic. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

User Accounts and Product Licenses are not transferrable.

If you are a contractual developer or a representative of a person, please ask them to purchase the product from us directly. It saves time on both sides when we follow up support tickets.

4. Refund Policy

It’s really simple!

We are so confident that you will definitely LOVE and BENEFIT from our products, we offer a 14-days no-questions-asked refund policy..

If you don’t like our product or it causes you trouble, we will be happy to offer you a full 100% refund within 14 days of your original purchase and no questions will be asked.

However, we might invite you to suggest how to improve ourselves while refunding. Also, we would really appreciate it if you give insights on what made you ask for a refund.

You can read how our refund policy works here.

5. Warranty

Our products are provided “as is” without warranty of any kind, either expressed or implied. We do not guarantee that our products will work in all browsers, nor do we guarantee that our products will be functional with all versions of WordPress. We do not guarantee compatibility with any additional third party plugins, scripts, or applications.

However, you can always check the products on our demo server before purchasing to be sure about the issues. Our contact form is always there to help you.

6. Product Updates

Each individual product purchased from Wisemattic includes free updates to customers for 1 year from the date of purchase. We do not guarantee that product updates will always be made and forever, but Wisemattic does it’s best to improve each product over time and make sure they will work with the latest version of WordPress. We cannot guarantee that our products will run with older versions of WordPress (3.0 or earlier).

7. Account Termination and Suspension

Wisemattic reserves the right to suspend and/or terminate any user account without notice. This may be due to one or several of the following reasons.

  1. Abusive behavior and/or excessive negativity towards the Wisemattic staff and/or other Wisemattic customers.
  2. Repeated defamatory, malicious, and/or false statements including slander against Wisemattic, and/or attempts to persuade potential customers away from purchasing Wisemattic products.
  3. Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts.
  4. We reasonably believe that your account has been compromised, shared with others, or for other security reasons. All decisions are final and terminated or suspended accounts will not be reversed.

8. Privacy Policy

User account data and certain other information about you will never be sold or rented to any third-party. You understand that through your use of our services you consent to the collection and use of this information which includes the transfer of this information to the United States of America Government and/or other countries for storage, processing and use by Wisemattic. We generally use your personal information and account data for order processing, preventing fraudulent activities, invoicing and contacting you via email.

9. Lifetime Deals License Policy

On November 27, Wisemattic introduced Lifetime Deals for Dokan Multivendor, WP User Frontend and WP Project Manager. Here ‘Lifetime’ refers to the Products lifetime, not the buyers’ lifetime or anything else. The product lifetime is the time interval from when a product is sold to when it is discarded. Wisemattic has all the rights to announce the end of the Lifetime of their products anytime within 45-90 days prior notice.

Detailed Privacy Policy →Last Updated: 27 Nov 2019
Wisemattic reserves the right to change or modify the terms any time without any prior notice.